Capture (and convert) website visitors

Every retailer works so hard to get visitors to their website. Assisted selling is proven to increase conversion and customer satisfaction. Using the Hi Touch booking feature, customers can select a time to talk with an associate. Our system automates the calendar invite with no download links and reminders.

Invite VIP customers for “drops”

Being the first matters to your best customers. Before you drop products, invite your best customers to preview your latest items. You will be rewarded.

Abandon cart invite

Hi Touch runs on your website so if you have follow up messaging assigned to your abandoned cart flow, you can invite customers to work with an associate to complete their purchase.


Returns come back again, so should your customers. With Hi Touch you can assist customers with their return and get them into the right product by browsing your entire website, adding items to their showroom and providing an instant discount at checkout.

Fit and styling sessions

Your merchants spend huge amounts of time making sure products compliment each other. With the right associate training this knowledge can be passed on to your customers resulting in lower returns and higher customer delight.